With our team exhibiting in Scottsdale today at the Arizona Hospice and Palliative Care Organization’s Spring Interdisciplinary Conference, I’m reminded of the work we did with Midwest Palliative & Hospice CareCenter.
With a large clinical workforce and complex route considerations, mobile printing has become a critical component to Midwest CareCenter’s compliance, patient safety and education process. We helped them deploy the PocketJet6* mobile printer to their staff, enabling their clinicians to print directly from their mobile device or tablet while they were in the field.
It’s a great success story of how home healthcare organizations can use mobile technology, I hope you enjoy it!
In reviewing the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation and the Electronic Health Records (EHR) “meaningful use” requirements, Midwest Palliative & Hospice CareCenter realized it needed to integrate its EMR system with other technologies in order to improve the efficiency of its current process.
This posted two main challenges for administrators:
- Provide accurate, hard-copied documentation of real-time data to the patient during the at-home visit
- Connect their field clinicians, social workers and physicians with individualized safety, drug interaction and educational materials, so they could provide the information at the point of care
Our team partnered with them to find the best tool to help their home care professionals face the logistical and records transfer challenges brought on by the new regulations.
Midwest CareCenter supplied its clinical staff with the PocketJet mobile printer which interfaced via USB with the clinician’s tablet or mobile.
Second, the decided to further integrate its IT system with field computers, creating a truly mobile extension of the mail facility.
Immediately upon implementation, clinicians could provide clear, current, printed medication and documentation to their in-home patient. Midwest CareCenter clinicians were able to generate highly personalized patient instructions and important drug interaction data before leaving the patient’s residence. Additionally, the printed documents served as a written reference for family and other care givers.
Three years after deployment, Midwest CareCenter has been able to:
- Resolve logistical and compliance issues
- Increase field efficiency
- Improve patient education
- Help ensure patient safety [link to 6/15 blog post]
“We’re providing our patients and their families with important information regarding ongoing comfort and safety, while spending more time attending to their immediate needs.” – Yasmin Clinton, Midwest Palliative & Hospice CareCenter
About Midwest Palliative & Hospice CareCenter
Midwest Palliative & Hospice CareCenter serves more than 4,000 patients per year in their homes, extended care and inpatient hospice facilities. As a vital part of a large geographic community, Midwest CareCenter has delivered palliative and hospice care to the patient for more than three decades.
You can read the full case study for this project below.
*The PockeJet6 Series was discontinued in March of 2016. The new PocketJet7 now allows you to print with Apple AirPrint™ certification, Wi-Fi® or MFi Bluetooth® compatibility