September 27, 2016 07:00 AM Eastern Daylight Time
WESTMINSTER, Colo.–(BUSINESS WIRE)–Brother Mobile Solutions, Inc. (BMS), a wholly-owned subsidiary of Brother International Corporation and premier provider of mobile printing solutions, announces the launch of an all-new extended warranty service initiative. The Brother Assure Service Program offers purchasers of the company’s mobile and desktop printers several options for extending their product warranty coverage well beyond Brother’s standard one and two-year manufacturer’s warranty of service and technical support. Brother Assure Service programs deliver an extension of one to five years of Brother’s industry-leading service and support as well as an advanced product exchange option.
According to David Crist, President of Brother Mobile Solutions, “We are offering an extended warranty program to help our customers realize the most value from their printing hardware investments. The programs ensure that we will continue to support them with a superior level of service and technical assistance long after the original product warranty period has ended. By helping minimize downtime, maximize productivity, and eliminate the hassle of unexpected repair costs, the extended warranty and exchange programs can provide our customers with an extra measure of confidence, fiscal predictability and peace of mind.”
Overview of Brother Assure Service Options
At the time of their mobile printer purchase, Brother customers can choose from among four cost-effective Brother Assure Service options to fit their business needs and preferred periods of coverage. Options include: Select Service, Select PLUS Service, Premier Service and Premier PLUS Service, with a potential maximum coverage period of five years.
No matter which option is selected the level of service is unprecedented. Brother Mobile Solutions’ state of the art depot repair facility and experienced service technicians provide top quality service and support for all product lines. And, only genuine Brother Parts are used to ensure maximum compatibility and performance.
Upgrading to Brother Assure PLUS packages provide the ultimate coverage. This quick, overnight advance exchange program assures users will receive a replacement printer within 24 hours, with free inbound and outbound shipping. The PLUS program bridges the gap between the turn-around time of depot repair and the significantly higher cost of on-site service.
As with all Brother Mobile Solutions products, these new service offerings are available exclusively through its network of authorized “At your side” channel partners.
For more information about the new Brother Assure Service Programs, please visit www.BrotherAssureServiceProgram.com
About Brother Mobile Solutions
Brother Mobile Solutions, Inc., a wholly owned subsidiary of Brother International Corporation, provides innovative mobile printing and industrial labeling solutions to field workforces and mobile enterprises. Brother International Corporation and its subsidiaries employ over 1,100 people in the Americas.